The Social Protection and Rehabilitation Center "AMAN", one of the Qatar Foundation centers for Social Work, concludes the awareness campaign for the (919) hotline, which is located on the ground floor in the Doha Festival City Mall, at the dedicated section for the Mall Initiatives Framework, Festival Cares.

The awareness campaign, which lasted for a week in the Doha Festival City Mall, is concerned with the target groups of the AMAN Center, including women and children and victims of family breakdown from violence.

This awareness campaign aims to spread awareness to enhance social protection and rehabilitation to reduce violence and family breakdown, by reporting any violence that may be experienced by any of the targeted groups of AMAN Center, including women and children and victims of family breakdown, and to provide the necessary protection by allocating highly professional cadres to monitor initial indicators for diagnosis and to monitor statistics accurately, in addition to recording the necessary data and responding to inquiries.

The awareness campaign of the hotline witnessed a great turnout since the first day. The audience came from various segments of society, including children, women and parents, and active participation was evidenced by their visit to the induction corner and their inquiries about the services provided by the AMAN Center, such as: the (919) hotline service and electronic applications for the protection of women and children like the "Help me" children application, and "Consult Me" application for women, in addition to public interaction with the AMAN Center initiative called "My Book is My Friend", which is a device for selling books for children. It also informs them of the dangers of playing electronic games.

In this context, Mr. Robert Hull, General Manager of Doha Festival City, said, "The family is the basic building block for constructing a cohesive and strong society. Therefore, in the Doha Festival City Mall, we are keen on the safety of the family, and we constantly support initiatives that focus on the Qatari community through the for the Mall's Festival Cares Initiatives Program."

We are also proud of this cooperation with the AMAN Center for assisting and contributing to community awareness, and to provide assistance to women, children and victims of family breakdown from violence.

Mr. Robert Hall also emphasized the extent of the audience's active participation since the first day of the awareness campaign, as the induction corner witnessed a great interaction with the visitors of the Doha Festival City Mall for this awareness campaign.

He also clarified their keenness to adhere to the preventive measures set by the State of Qatar to limit the spread of the Corona virus, and to ensure a safe shopping environment for all, as the mall adheres to strict health and safety procedures throughout the mall. The procedures include comprehensive treatment to disinfect all parts of the mall on a weekly basis, intensive cleaning operations, and sterilization operations during trading hours in shopping centers in order to preserve the safety of our visitors."

For her part, Mrs. Hanan Al-Ali, Director of the Communication and Media Office at AMAN Center, expressed Aman Center's deepest gratitude to the Doha Festival City Mall for their support and cooperation in setting up this awareness campaign and including it in the programs of the Festival Cares initiatives for the mall. "We, as civil society organizations, are keen to promote the principle of community partnership with the various authorities in the country, and we look forward to more cooperation in the future with the Festival City Mall to launch such awareness campaigns. Our common goal is to protect members of society from any violence they may be exposed to, and to strengthen family cohesion to create a safe environment."

It is worth noting that the Social Protection and Rehabilitation Center "AMAN" is concerned with the protection and rehabilitation of women and children who are victims of violence and family breakdown and their reintegration into society.

The 919 hotline service is an advanced service for receiving social protection requests and providing social, legal and psychological advisory services. It operates 24 hours a day, seven days a week, and in several languages, including: French, Portuguese, Spanish, Urdu (the most common languages in Southwest Asia such as India, Pakistan and Iran) and Tagalog (the official language in the Philippines and spoken by many peoples in other countries around the world), Mandarin (which is the official language in the People's Republic of China), in addition to the Arabic and English languages, to cover the various nationalities in the country, especially with the country hosting the 2022 FIFA World Cup.